Process improvement is the analysis and redesign of processes to eliminate organizational problems and inefficiencies in small increments, over time, by improving one or two processes at a time.
The incremental process improvement approach builds in small successes that motivate teams to continue. Failure, if it occurs, has less potential to do serious damage because scope is limited to one or two processes at a time.
Incremental process improvement can be a good way to realize (sometimes substantial) benefits in quality and organizational performance while bringing people together over a common goal. It can stimulate morale and can inspire employees to look for innovative ways to deal with challenges.
1. Overview
2. What is Process Improvement?
3. How we improve the process